Privacy Policy

Effective Date: 03/09/2025
Company: Al Nasr Contracting Company LLC

1. Introduction
Al Nasr Contracting Company LLC (“Al Nasr”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request our products or services, enter into a business relationship with us, or otherwise interact with the Company.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:

Our website and online services.
Email, telephone, and other communications with us.
Quotations, enquiries, orders, contracts, and service requests.
Business relationships with customers, suppliers, contractors, consultants, and other parties.
Recruitment or employment-related enquiries, where applicable.
Other lawful interactions with Al Nasr.
This policy does not apply to third-party websites, applications, or services that may be accessed through links on our website. Those third parties have their own privacy policies and terms.

3. Personal Information We Collect
Depending on your relationship with us, we may collect the following categories of personal information:

Contact Information
Full name.
Company name and job title.
Email address.
Telephone or mobile number.
Business address and other contact details.
Business and Transaction Information
Enquiry and quotation details.
Purchase orders and contract information.
Billing and payment information.
Project-related information.
Communications and correspondence with us.
Information required to provide our products or services.
Website and Technical Information
When you use our website, we may automatically collect certain technical information, which may include:

IP address.
Browser type and version.
Device type.
Operating system.
Website pages visited.
Date and time of visits.
Referring website or source.
Other technical information necessary for website operation, security, and analytics.
Information You Voluntarily Provide
We may also collect information that you choose to provide when you:

Submit an enquiry or contact form.
Request a quotation.
Contact us by email or telephone.
Request information about our services.
Submit documents or information in connection with a project or business relationship.
Apply for a position with the Company, where applicable.
4. How We Collect Personal Information
We may collect personal information directly from you or from other lawful sources, including:

Information submitted through our website.
Emails and telephone communications.
Contracts, quotations, purchase orders, and other business documents.
Information provided by your organisation or authorised representatives.
Suppliers, contractors, professional advisers, or other business partners.
Publicly available sources where permitted by applicable law.
Automatically through website technologies such as cookies and similar technologies.
5. How We Use Personal Information
We may use personal information for legitimate business purposes, including to:

Respond to enquiries and requests.
Prepare and provide quotations.
Process and manage orders.
Provide products and services.
Manage contracts and business relationships.
Communicate with customers, suppliers, contractors, and other business contacts.
Process payments and invoices.
Manage projects and related activities.
Provide customer support.
Maintain and improve our website and services.
Protect the security of our systems, website, premises, and information.
Prevent fraud, misuse, or other unlawful activity.
Comply with legal, regulatory, governmental, and contractual obligations.
Establish, exercise, or defend legal claims.
Send business-related communications where permitted by applicable law.
Carry out other purposes that are disclosed to you at the time information is collected or otherwise permitted by law.
6. Legal Basis for Processing
Where applicable under UAE data-protection legislation, we process personal information on one or more lawful bases, which may include:

Your consent.
The performance of a contract or steps taken at your request before entering into a contract.
Compliance with a legal or regulatory obligation.
Protection of legitimate interests, provided those interests do not override applicable privacy rights.
Protection of vital interests where applicable.
Other lawful grounds permitted under applicable law.
Where processing is based on consent, you may withdraw your consent where legally permitted. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, security, performance, and user experience.

Cookies may help us understand how visitors use our website and enable certain website features.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

8. Sharing and Disclosure of Personal Information
We do not sell personal information to third parties.

We may disclose or share personal information where reasonably necessary for our business operations or where permitted or required by law, including with:

Employees and authorised representatives of Al Nasr.
Contractors, subcontractors, consultants, and professional advisers.
Service providers supporting our business operations.
IT, hosting, website, security, and technical service providers.
Banks, payment providers, insurers, and financial institutions where necessary.
Government authorities, regulators, courts, law-enforcement agencies, or other competent authorities where required or permitted by law.
Business partners where necessary to provide agreed services.
Legal, accounting, auditing, or other professional advisers.
Any successor, purchaser, or entity involved in a corporate transaction, subject to applicable law.
Where we use third-party service providers to process personal information on our behalf, we seek to ensure that appropriate contractual and security measures are in place.

9. International Transfers
Where necessary for our business operations, personal information may be transferred to or accessed from countries outside the United Arab Emirates.

Where such transfers are subject to applicable data-protection requirements, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable law and that appropriate safeguards are implemented.

10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

Provide our products and services.
Maintain business and contractual records.
Comply with legal, accounting, tax, regulatory, and reporting requirements.
Resolve disputes.
Establish, exercise, or defend legal claims.
Prevent fraud or misuse.
Enforce our agreements and policies.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it, subject to applicable legal and regulatory requirements.

11. Data Security
Al Nasr takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction.

Security measures may include appropriate access controls, secure systems, internal procedures, and other safeguards appropriate to the nature of the information and the risks involved.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

12. Your Privacy Rights
Subject to applicable UAE law and any applicable limitations, you may have rights concerning your personal information, which may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion or erasure of personal information in circumstances permitted by law.
Request restriction of processing in applicable circumstances.
Object to certain processing activities.
Request transfer or portability of personal information where applicable.
Withdraw consent where processing is based on consent.
Request information regarding the processing of your personal information.
Submit a complaint concerning the processing of your personal information.
Some rights may be subject to legal, contractual, or other applicable restrictions.

To exercise any applicable rights, please contact us using the details provided in Section 17 of this Privacy Policy.

13. Marketing Communications
Where permitted by applicable law, we may send you information about our services, company updates, projects, or other business-related communications.

You may request to stop receiving marketing communications at any time by contacting us or using an available unsubscribe mechanism.

Please note that even if you opt out of marketing communications, we may still send you necessary non-marketing communications relating to existing contracts, orders, payments, projects, or other business matters.

14. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services.

Al Nasr is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

15. Children’s Privacy
Our website and services are primarily intended for businesses, customers, professionals, and other users who are legally able to enter into relevant business relationships.

We do not knowingly collect personal information from children except where permitted or required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

16. Changes to This Privacy Policy
We may update or amend this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory requirements.

Any updated version will be published on our website with the revised effective date.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

17. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a concern regarding the handling of your personal information, please contact us:

Al Nasr Contracting Company LLC
Address: Musaffah – M35 – Abu Dhabi – United Arab Emirates
Telephone: +971 2 551 2475
Email: info@alnasruae.com
Website: www.alnasruae.com

18. Governing Law
This Privacy Policy shall be interpreted and applied in accordance with the applicable laws and regulations of the United Arab Emirates.

Where applicable, matters concerning personal data protection shall be governed by the relevant UAE data-protection legislation and regulations in force from time to time.

Last Updated: 03/09/2025